EV Charging Platform

Tool for the management of a network of charge points for electrical vehicles.

Client
Fortech S.r.l.
Date
April 2024
Services
Deliverables
UX Research, UI Design
EV Charging Platform

About the Project

Project Specifications

-

Duration: 1 April- Ongoing

Significance of the project

An EV charging platform is a software system that enables the management, maintenance, and monetization of a network of charge points across a variety of use cases and business models. It usually consists of a back office, web portal, and end-user mobile apps designed to optimize core business operations, minimize maintenance costs and provide EV drivers with a smooth charging experience.

About Company

Fortech was set up in 2006 from the synergic collaboration of professionals who had long been working in the field of fuel distribution.

Various giants in the field of petrol distribution have decided to rely on us for the Fortech know-how and professionalism, building solid and long lasting partnerships.

Fortech today is market leader in Italy providing customized solutions to improve business performance of single service stations, fuel retail networks and large petrol companies.

In the last few years, Fortech has also started a process of internationalization, which, thanks to various partnerships, has led it to establish bases in various foreign countries.

EV Charging Platform
EV Charging Platform

Project Execution

Tools:
  • Figma
  • Notion
  • FlowMapp
  • Adobe Illustrator
  • MockView
  • ChatGPT 4o
  • Typeform
  • Hotjar
Roles
  • User Experience (UX) Designer
  • Interaction (IxD) Designer
  • User Interface (UI) Designer
Deliverables:
  • Personas
  • User journeys and task flows
  • Sketches
  • Mid-Fidelity Wireframes
  • High-fidelity Wireframes
  • User Flow
  • Design system and UI kit
  • Usability tests and findings
  • Developers Guidelines

Design Steps

Research & Discovery

Competitive Analysis

My journey begins with the study of the best solution offered on the market for management of this kind of business. Sadly most of them are expensive and it's impossible for customer to look at any version before starting the contact with the sales team, so I navigate trhough the web to look deeply how the information structure was designed and how the major functions were organised.

Competitor 1 GreenFlux: one of the best product for EV Charging Management

Competitor 2: EVesto

Stakeholder Interview

Sponsor of the project

Payments Player Analysis

Lorem

Stripe: one of the best choose for display information in correct way.

What I found out?

Design process

Sketches

User Flow

Design System

When I approach the project I do looking to the future. How fast this product need to be mainted? The answer comes easy and its good to choose with the developers team if the offered built in solution on the market are enough flexible to create our products.

High Fidelity of the Homepage

Core Components

Always visible search bar for every area in the software
Search everywhere

One of the major problems that people face when use complex and large dashboard or CRM is remembering where information are and the correct steps to navigate and collect information they need.

Testing

Quantitative Data

Qualitative Data

Affinity Diagram

Customer Journey Map

Improvements after the tests

Design Steps

Research & Discovery

Competitive Analysis

My journey begins with the study of the best solution offered on the market for management of this kind of business. Sadly most of them are expensive and it's impossible for customer to look at any version before starting the contact with the sales team, so I navigate trhough the web to look deeply how the information structure was designed and how the major functions were organised.

Competitor 1 GreenFlux: one of the best product for EV Charging Management

Competitor 2: EVesto

Stakeholder Interview

Sponsor of the project

Payments Player Analysis

Lorem

Stripe: one of the best choose for display information in correct way.

What I found out?

Design process

Sketches

User Flow

Design System

When I approach the project I do looking to the future. How fast this product need to be mainted? The answer comes easy and its good to choose with the developers team if the offered built in solution on the market are enough flexible to create our products.

High Fidelity of the Homepage

Core Components

Always visible search bar for every area in the software
Search everywhere

One of the major problems that people face when use complex and large dashboard or CRM is remembering where information are and the correct steps to navigate and collect information they need.

Testing

Quantitative Data

Qualitative Data

Affinity Diagram

Customer Journey Map

Improvements after the tests

EV Charging Platform

Conclusions

Problems

How did I value the project?

What I learned?

Design Steps

Research & Discovery

Competitive Analysis

My journey begins with the study of the best solution offered on the market for management of this kind of business. Sadly most of them are expensive and it's impossible for customer to look at any version before starting the contact with the sales team, so I navigate trhough the web to look deeply how the information structure was designed and how the major functions were organised.

Competitor 1 GreenFlux: one of the best product for EV Charging Management

Competitor 2: EVesto

Stakeholder Interview

Sponsor of the project

Payments Player Analysis

Lorem

Stripe: one of the best choose for display information in correct way.

What I found out?

Design process

Sketches

User Flow

Design System

When I approach the project I do looking to the future. How fast this product need to be mainted? The answer comes easy and its good to choose with the developers team if the offered built in solution on the market are enough flexible to create our products.

High Fidelity of the Homepage

Core Components

Always visible search bar for every area in the software
Search everywhere

One of the major problems that people face when use complex and large dashboard or CRM is remembering where information are and the correct steps to navigate and collect information they need.

Testing

Quantitative Data

Qualitative Data

Affinity Diagram

Customer Journey Map

Improvements after the tests

EV Charging Platform

Get in touch and let’s talk about your project